Privacy Policy

Fun Slides Carpet Skatepark

Last Updated: June 27, 2025

1. Introduction

This Privacy Policy applies to all patrons, customers, and visitors of Fun Slides Carpet Skatepark (“Fun Slides,” “we,” “us,” or “our”). This includes visitors to our website, funslidespark.com (the “Site”), individuals who book parties or purchase tickets, and guests who visit our physical location.

We are committed to protecting your privacy and handling your personal information with transparency and care. This policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your information. Your use of our services, both online and in-person, constitutes your agreement to the terms of this Privacy Policy.

2. Information We Collect

To provide you with the best possible experience, we collect information in several ways.

a. Information You Provide to Us:

Contact Information: When you fill out our “Contact Us” form, book a party, or purchase tickets, we collect information such as your name, email address, and phone number.
Booking Details: For party bookings, we collect details necessary to facilitate the event, including the name of the parent or guardian, contact information, and the first name and age of the Guest of Honor.
Payment Information: When you make a purchase, your payment card information is collected and processed by our secure third-party payment gateway. Fun Slides does not store your full credit or debit card number.
Liability Waivers: We require all participants to sign a liability waiver. This may be done digitally or physically, and we collect the names and signatures of participants and, for minors, their parent or legal guardian.

b. Information We Collect Automatically:

Website Usage Data: When you visit funslidespark.com, we automatically collect certain information through technologies like cookies. This may include your IP address, browser type, operating system, and information about how you navigate our Site. We use this data for analytical purposes through services like Google Analytics to improve our website.
Email Interaction: When we send you emails through our marketing platform (GoHighLevel), we may collect data on your interaction with those emails, such as open rates and which links you click.

c. Information Collected In-Person:

Marketing Materials: We frequently take photographs and videos within our park during public hours of operation. These images and recordings may be used for promotional and marketing purposes on our website, social media, and other advertising materials. Your presence in the park signifies your consent to be included in such materials.

3. How We Use Your Information

We use the information we collect for specific business purposes, including:

To respond to your inquiries and provide effective customer service.
To process, manage, and confirm your birthday party bookings and ticket sales.
To send transactional communications, such as booking confirmations, payment receipts, and event reminders via email and SMS.
To send you promotional marketing communications about upcoming events, special offers, and news, in accordance with our A2P registration for SMS messaging.
To analyze and improve our website, services, and overall user experience.
To enforce our park rules and legal rights, including the terms of our liability waiver.

4. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers for essential business functions, including:

CRM and Marketing: We use third-party platforms, such as GoHighLevel, for customer relationship management and to send marketing communications.
Payment Processing: We share transaction information with our third-party payment processor to securely handle payments.
Website Analytics: We use services like Google Analytics to understand how our visitors use our website.

We may also disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of our users or the public. This is in accordance with Pennsylvania law, including potential requests under the Pennsylvania Wiretapping and Electronic Surveillance Control Act, 18 Pa.C.S. § 5701 et seq., where applicable.

5. Your Data Rights and Choices

You have control over the information you provide to us and how we communicate with you.

Email Opt-Out: You may opt-out of receiving promotional emails from us at any time by clicking the “Unsubscribe” link at the bottom of any marketing email.
SMS Opt-Out: You can opt-out of our promotional text messages at any time by replying “STOP” to any message you receive.
Access and Correction: You have the right to request access to the personal information we hold about you and to ask for it to be corrected or updated. To do so, please contact us using the information provided below.

6. Children’s Privacy

We are committed to protecting the privacy of children. This section outlines our practices in compliance with the Children’s Online Privacy Protection Act (COPPA).

Limited Data Collection: We knowingly collect limited personal information about children (such as the first name and age of a Guest of Honor for a birthday party) only for the purpose of providing the requested service.
Parental Consent: All information collected about a child under the age of 13 is provided with the verifiable consent of a parent or legal guardian. This consent is obtained during the booking process or through the signing of our liability waiver by the parent or guardian.
No Direct Marketing to Children: We do not use the personal information of children to market to them directly.

Parents and legal guardians have the right to review the information we have collected about their child, request its deletion, and refuse to allow any further collection or use of the child’s information. To exercise these rights, please contact us directly.

7. Data Security & Retention

We employ reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While no system is completely secure, we take our responsibility to protect your data seriously.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, such as for legal and tax purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our Site and updating the “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

manager@funslidespark.com
412-364 9400
1130 Perry Hwy, Pittsburgh, PA 15237